General

This section covers general concepts and UI features of the Autopilot Monitor portal that apply across different pages.

Admin Mode

Admin Mode is a safety toggle that gates access to destructive operations in the portal. It is only available to users with the Admin role and must be explicitly enabled before any destructive action can be performed. This prevents accidental deletions during normal day-to-day use.

Admin Mode is not persistent — it is stored in the browser's local storage and resets when you clear your browser data. It is recommended to keep Admin Mode disabled when not actively performing administrative actions.

How to enable

Click the gear icon in the top navigation bar to open the settings menu. Under the Administration section, toggle Admin Mode on. The toggle turns amber when active and shows an ON label.

What Admin Mode unlocks

Action	Location	Description
Delete Session	Dashboard → Actions column	Permanently deletes an enrollment session and all associated event data. An additional Actions column appears in the session table when Admin Mode is active.
Mark as Failed	Session Detail page	Manually marks a session that is currently In Progress or Pending as failed. Useful when a session is stuck and will never complete on its own.

Session Statuses

Every enrollment session passes through a series of statuses that reflect the current state of the Autopilot enrollment process on the device.

Status	Meaning
InProgress	Enrollment events are actively being received from the device. The agent is monitoring the enrollment process.
Pending	The session has been registered but is waiting for the user enrollment phase. This typically occurs after a White Glove (pre-provisioning) enrollment, where the device phase is complete and the device is waiting for the user to sign in and continue enrollment.
Complete	The enrollment finished successfully. The device passed through all expected phases.
Failed	The enrollment ended in failure — either detected automatically by the agent or marked manually via Admin Mode.

User Roles

Access to the portal is controlled by role-based permissions. Each team member is assigned a role that determines what they can see and do.

Role	Permissions
Admin	Full access to all tenant configuration, sessions, diagnostics, and settings. Can manage team members, enable Admin Mode for destructive operations, and configure all tenant-level settings. The first user to sign in for a tenant is automatically granted the Admin role.
Operator	Can view sessions, manage Bootstrap Tokens (if enabled), and execute actions on devices. Cannot enable Admin Mode or perform destructive operations like deleting sessions.

Autopilot Monitor v1.0.0