This section covers general concepts and UI features of the Autopilot Monitor portal that apply across different pages.
Admin Mode is a safety toggle that gates access to destructive operations in the portal. It is only available to users with the Admin role and must be explicitly enabled before any destructive action can be performed. This prevents accidental deletions during normal day-to-day use.
Click the gear icon in the top navigation bar to open the settings menu. Under the Administration section, toggle Admin Mode on. The toggle turns amber when active and shows an ON label.
| Action | Location | Description |
|---|---|---|
| Delete Session | Dashboard → Actions column | Permanently deletes an enrollment session and all associated event data. An additional Actions column appears in the session table when Admin Mode is active. |
| Mark as Failed | Session Detail page | Manually marks a session that is currently In Progress or Pending as failed. Useful when a session is stuck and will never complete on its own. |
| Mark as Succeeded | Session Detail page | Manually marks a session that is currently In Progress or Pending as succeeded. Triggers the agent to stop monitoring and perform cleanup on the device (final data upload, diagnostics collection, and optionally self-destruct based on tenant configuration). |
Every enrollment session passes through a series of statuses that reflect the current state of the Autopilot enrollment process on the device.
| Status | Meaning |
|---|---|
| InProgress | Enrollment events are actively being received from the device. The agent is monitoring the enrollment process. |
| Pending | The session has been registered but is waiting for the user enrollment phase. This typically occurs after a White Glove (pre-provisioning) enrollment, where the device phase is complete and the device is waiting for the user to sign in and continue enrollment. |
| Succeeded | The enrollment finished successfully. The device passed through all expected phases, or was manually marked as succeeded via Admin Mode. |
| Failed | The enrollment ended in failure — either detected automatically by the agent or manually marked as failed via Admin Mode. |
Access to the portal is controlled by role-based permissions. Each team member is assigned a role that determines what they can see and do.
| Role | Permissions |
|---|---|
| Admin | Full access to all tenant configuration, sessions, diagnostics, and settings. Can manage team members, enable Admin Mode for destructive operations, and configure all tenant-level settings. The first user to sign in for a tenant is automatically granted the Admin role. |
| Operator | Can view sessions, manage Bootstrap Tokens (if enabled), and execute actions on devices. Cannot enable Admin Mode or perform destructive operations like deleting sessions. |