Support

Help & Support

Autopilot Monitor is free and open source, and support is direct and personal — no ticket queues, no call centers. Pick the channel that fits and you'll hear back from the person who actually builds the platform.

GitHub Issues

The best channel for bug reports, feature requests, and questions. Issues are public, so other admins benefit from the answer too — chances are someone already reported what you're seeing.

Open a GitHub Issue

LinkedIn

Prefer a direct, private conversation? Message Oliver Kieselbach on LinkedIn — for anything that shouldn't go into a public issue, such as tenant-specific details, or just to say hi.

Message on LinkedIn

Something Wrong with an Enrollment?

If your question is about a specific enrollment, the easiest way is the Report Session button right in the portal's session view. It flags that session for analysis, and you can add a problem description and attach screenshots directly in the dialog — everything needed arrives in one place.

For everything else — general questions, portal issues, or feature ideas — a GitHub issue works best. A short description of what you expected versus what happened, plus a screenshot where helpful, makes it much faster to track down. Attachments work in both places, so use whichever you prefer.

GitHub issues are public — leave out anything confidential like tenant names, user identities, or internal hostnames. If the details are sensitive, use Report Session or LinkedIn instead and reference the issue number.

Help Yourself First

Many questions are already answered in the documentation — it's the fastest way to a solution.

Reporting a Security Issue

Please do not report security vulnerabilities in a public issue. Use a private GitHub security advisory instead, so the issue can be assessed and fixed before details become public.